Step 4: Keep Your Promises (Production)

Delivering a good or service that matches or exceeds client expectations.

  • In-House vs. Outsourced Production
  • Floorspace and Equipment
  • Inventory Management
  • The Sales vs. Production Dynamic
  • Maintaining Quality Control
  • Packaging Priorities
  • The Job Ain’t Done ‘Till It’s Delivered
  • Soliciting Reviews and Testimonials From Customers
  • Thank You Notes & Referral Requests